Have a Question? Get in Touch
Need support or have questions about our services? Our team is ready to help. Reach out by phone, text, or email — whatever works best for you.
What Happens After You Reach Out
No phone trees, no pressure. Here's exactly what to expect once you call, text, or send the form.
We read it the same day
Your call, text, or form message goes to our local team. During business hours (Mon-Fri, 8:00 AM - 5:00 PM) we typically respond the same day; after-hours messages are answered the next business day.
We confirm your address is on a route
We check that your property sits inside our active Kansas City Northland routes. If you're near a route edge, we'll tell you honestly whether service is practical from a nearby route.
You get your price — free
Estimates are always free. Standard services like weekly mowing can be priced instantly online in about 30 seconds; custom projects get a written estimate after we review the details.
We get you on the schedule
Once you approve the price, we assign your property to a route day. Residential lawn care has no contracts — you can pause, skip weeks, or cancel anytime.
Get in Touch
We're a local Kansas City company and we're here when you need us.
There are two easy ways to start: call or text us at (816) 400-4117 for the fastest answer during business hours, or send the form with your address and what you need — it reaches the same local team either way.
Business Hours
Mon-Fri: 8:00 AM - 5:00 PM
Sat: By Appointment
Sun: Closed
Send Us a Message
Fill out the form below and we'll get back to you promptly.
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Existing customer?
Customer Portal LoginWhere We Work
We run dedicated weekly routes across the Kansas City Northland. Liberty is our home base — it's where Urban Diamond started — and our crews cover the surrounding Northland communities from there. If your city is listed below, you're on an active route; if it isn't, reach out anyway and we'll tell you honestly whether service is practical from a nearby route.
Contact FAQs
How quickly will you get back to me?
We respond the same day during business hours (Monday-Friday, 8:00 AM - 5:00 PM). Messages that arrive after hours or on weekends are answered the next business day.
Do you charge for estimates?
No — estimates are free. For standard services like mowing, our instant quote tool prices your lawn online in about 30 seconds. Custom projects get a free written estimate.
Should I call, text, or use the form?
Whichever is easiest for you. Calling or texting (816) 400-4117 is the fastest way to reach us during business hours. The form works well when you want to include details like your address and the service you're interested in — it goes to the same local team.
What areas do you serve?
We serve core communities throughout the Kansas City Northland, including Liberty, Gladstone, North Kansas City, Pleasant Valley, Claycomo, Northmoor, Glenaire, Gashland, Nashua, and Kansas City's Northland neighborhoods.